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Terms & Conditions

Please read the below conditions & terms

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Terms & Conditions

  • Welcome to MertixAi! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions. Do not continue to use MertixAi if you do not agree to all the terms and conditions stated on this page.
  • 1. General Terms

    1.1. By accessing and using MertixAi, you agree to comply with all applicable laws and regulations and to use the website and services only for lawful purposes.

    1.2. MertixAi reserves the right to modify these terms at any time. Changes will be posted on this page, and your continued use of the site following the posting of changes will mean you accept those changes.

  • 2. Services and Products

    2.1. MertixAi provides digital products, such as website codes, and digital marketing service packages. All products and services are subject to availability.

    2.2. We strive to ensure that all information on our website is accurate and up-to-date. However, we do not warrant that the descriptions of our products and services or other content on the website are error-free, complete, or current.
  • 3. Payment and Pricing

    3.1. Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice.

    3.2. All payments for digital products and services must be made in full at the time of purchase unless otherwise agreed upon.
  • 4. Refund Policy
    4.1. Due to the digital nature of our products, all sales are final. We do not offer refunds or exchanges once a purchase is made, except as required by law or under exceptional circumstances at our discretion.
  • 5. Intellectual Property
    5.1. All content on the MertixAi website, including text, graphics, logos, images, and software, is the property of MertixAi and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use any of the content without our express written permission.

  • 6. Limitation of Liability

    6.1. MertixAi shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of or inability to use our website or services.

    6.2. In no event shall MertixAi's liability exceed the amount paid by you for the specific product or service in question.

F.A.Q

Frequently Asked Questions

We offer a wide range of services, including web development, mobile app development, UI/UX design, plugin development, IT consultancy, graphic design, SEO, and more.

Our team consists of highly skilled professionals with years of experience in web and app development, IT solutions, and design services. We’ve successfully delivered projects for clients across various industries.

Yes, we specialize in delivering custom solutions tailored to your specific business needs. Whether it's a website, mobile app, or IT system, we create solutions that align with your goals.

We use cutting-edge technologies such as Laravel, React, Angular, Vue.js, WordPress, and more, depending on the project requirements.

Absolutely! We can enhance your website’s design, functionality, and performance to ensure it meets current trends and user expectations.

The timeline depends on the complexity and scope of the project. A simple website can take a few weeks, while larger projects may take a few months.

Yes, we develop apps for both iOS and Android platforms using native and cross-platform technologies like Swift, Kotlin, and Flutter.

Absolutely! We develop custom features tailored to your business requirements, including advanced integrations, unique functionalities, and AI-powered tools

We use industry best practices, robust architecture, and rigorous testing to ensure optimal app performance and scalability.

We provide IT consultancy services across various industries, including healthcare, retail, education, finance, logistics, and more.

Yes, we specialize in IT infrastructure optimization and cloud migration services to enhance efficiency and scalability.

Yes, we provide end-to-end cybersecurity solutions to protect your business from cyber threats and ensure data security.

Our SEO services include on-page and off-page optimization, technical SEO, content marketing, keyword research, performance monitoring, and detailed reporting.

SEO is a long-term strategy, and results can typically be seen within 3 to 6 months, depending on your industry and competition.

Yes, we offer content creation and marketing services to improve your website’s visibility and engage your target audience.

We follow an agile methodology, keeping you involved at every step of the process. Regular updates, feedback sessions, and milestone reviews ensure transparency and satisfaction.

Yes, we offer post-launch maintenance and support to ensure your website, app, or IT system runs smoothly and efficiently.

Absolutely! We provide ongoing support for updates, feature enhancements, and optimization to keep your systems up-to-date.

Pricing is based on the complexity, scope, and timeline of the project. After understanding your requirements, we provide a detailed estimate.

We accept payments via bank transfers, razorpay, and other convenient methods based on your location and preference.

Yes, we typically require an upfront payment to begin the project, with the remaining balance paid in milestones or upon completion, depending on the agreement.
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